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Shopify + Shipment by La Poste CH + International

Shopify + Shipment by La Poste CH + International

This case study demonstrates how effectively resolved a customer’s complex shipping and logistics challenges, particularly for an online business operating in Switzerland and selling internationally.

Customer Issue

The customer, running an online business on Shopify, faced significant hurdles in managing international shipments. The key challenges included:

  1. Limited Shipping Destinations: Due to the complexities of international shipping, especially customs and returns management, the customer was restricting their market reach.
  2. Complex Logistics: Handling domestic shipments through Swiss Post was straightforward, but international logistics presented a substantial challenge.
  3. Inefficient Order Management: Managing orders and updating tracking information was cumbersome and time-consuming.

Customer Issue provided a comprehensive, integrated solution that addressed these challenges head-on.

  1. Unified Shipping Platform: By integrating all courier services, including Swiss Post for domestic and a range of carriers for international shipments, streamlined the shipping process.
  2. Discounted Shipping Rates: Access to discounted rates through allowed the customer to expand their business by shipping to more destinations affordably.
  3. Simplified Returns Management: The platform made handling returns, particularly for international orders, much more manageable.
  4. Shopify Integration: Full integration with Shopify enabled seamless order management from a single platform. This integration automatically updated tracking numbers, significantly reducing administrative effort.
  5. Automated Processes: Automation of various tasks like tracking updates enhanced operational efficiency.

Customer Issue

The adoption of led to tangible benefits for the customer’s business:

  1. Expanded Market Reach: The ability to ship internationally without logistical nightmares opened up new markets.
  2. Increased Sales: With more destinations available, the customer experienced a boost in sales.
  3. Reduced Effort and Costs: Streamlined processes and discounted shipping rates reduced both the effort and cost of managing shipments.
  4. Improved Customer Experience: Faster, more reliable shipping and efficient handling of returns improved the overall customer experience.


This case study illustrates the powerful impact of in transforming an online business’s shipping and logistics operations. By leveraging technology and integration with platforms like Shopify, not only simplified complex logistics but also enabled business growth and improved customer satisfaction.

Are you facing challenges with shipping?

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